CONTACT

Get in Touch

Thank you for your interest in UBHOME. We're here to assist you and welcome your inquiries.

  • Website Live Chat

    Mon-Fri 9:00 AM-6:00 PM (GMT+8:00)

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FAQs

Your Inquiries, Our Solutions

How can I contact customer support?

We’re here to help! You can reach our customer support team through the following channels:

Email: Send your inquiries to support@ubhome.com, and we’ll respond as soon as possible.

Live Chat: Get instant assistance via the live chat feature on our official onlinestore.

Social Media: Connect with us on our social platforms for updates and support:
Instagram: @ubhome_official  
YouTube: UBHOME_Official  

Feel free to contact us anytime—we’re happy to assist!

What are your business hours?

Our customer support team is available:
Monday to Friday, 9:00 AM – 6:00 PM (local time).

We are closed on weekends and public holidays. For urgent inquiries outside business hours, please email us at support@ubhome.com, and we’ll respond as soon as we reopen.

Thank you for your understanding!

What payment methods do you accept?

We accept the following payment methods for your convenience:
Credit/Debit Cards:
  • VISA
  • Mastercard
  • American Express (AMEX)
  • Discover
Installment Payments::
  • Klarna
Additional Options:
  • PayPal (if applicable)
  • Bank Transfer (upon request)

If you have any questions about payments, feel free to contact our support team at support@ubhome.com.

Note: Accepted payment methods may vary depending on your region.